"has a passion for good work, efficiency, and innovation - willing to get into low level details of products - always looking to improve on products and processes- enables and empowers others to do good work - good with people"
An outside the box thinker with a passion for automating process. Experience leading Tier 1 initiatives as both a Product Manager and Product Owner. I enjoy the challenge of determining how to calculate ROI based on the business request, cost to implement the solution, and what data needs captured along the way to look back and determine the success of a project.
I earned a bachelor’s degree from Ohio University while also playing 4 years of Bobcat football. I'm always on the move and spend much of my time outside of the office acting as the Athletic Director for St. Agatha School in Upper Arlington, running a nonprofit (chuckrogersmemorialfund.com) benefiting sports in education, coaching my daughters athletics teams, golfing, renovating houses, and finding time for adventurous family travel including past trips to the UAE, Switzerland, Germany, Hungary, Greece & Belize.
2021-Present
Reporting into the Product Innovation arm of VERISK my current role of Product Manager is responsible for the Ownership and execution of our ambitious vision for ISO’s loss control data collection software. Our program “The Future of Data Collection”, is tasked with taking a very paper heavy, manual process and pulling it into the modern era by delivering a solution of a mobile application. We use data to identify software enhancements, conduct stakeholder interviews and monitor industry trends. We deliver early and often in our agile environment, embracing the ‘fail fast’ and ‘test & learn’ mentality. I currently act as the liaise between our product, field survey, IT, training and engineering teams ensuring a streamlined message across our organizations. A large part of this role is thinking strategically while delivering features to our field reps that help them achieve efficiency and data quality goals.
2016-2021
Led a team as product owner for NATIONWIDE.COM servicing agile line. As the Product Owner I work closely with the Product Manager on digital interactions specific to our client’s layer of digital services (policy changes, billing timeline, telematics and project delivery). Designed and implemented an internal digital ecosystem capturing all Nationwide.com capabilities and features. The website allowed Product Owners to manage their backlog while allowing the business to see what's coming in the next 30, 60, 90, 120 days.Participated in business and IT meetings with the goals of understanding and analyzing business processes, ensuring that business needs are accurately captured in requirements and design, and identifying/mitigating potential risks to successful execution. Manage and assist in solution design and enablement to align business scope and assure business benefit objectives are supported.
2015-2016
Managed requirements for Nationwide’s Commercial Lines Transformation (CLT) Sub Program; Underwriting, Servicing & Knowledge Management. The sub-program projects include, Automated Underwriting Rules, Rules Extraction, Workflow, Underwriter Workbench, Loss Control and Premium Audit. Solutions range from ‘no touch processing’ to a ‘one stop shop’ for underwriters.
2012-2015
Responsible for designing and executing work distribution upgrades for personal lines resulting in an optimized work distribution tool for processing. Created automations and efficiencies with technology within AWD10 (Automated Work Distribution, version10) by streamlining recurring complex work types and automating others. Manage work distribution application for personal lines while leading a business technology team in an agile environment. Received the highest possible rating for associate engagement on Gallup survey for 2012-2013 and 2013-2014 with a 5.0 rating.
Build a dynamic plan
House all your digital assets on one site
Digital Health
Work Routing
Always know your numbers!
Integrate slides with excel!
Communicate through your platform
"has a passion for good work, efficiency, and innovation - willing to get into low level details of products - always looking to improve on products and processes- enables and empowers others to do good work - good with people"
"I truly enjoy working with Russell. He is very professional and a real team player. Russell always has a smile on his face and his work is exceptional. Nationwide is lucky to have Russell working for the company."
"It was nice working with Russell because he was so organized and addressed challenges quickly and creatively - such as meeting with key project team members about deliverables separately when they were unable to attend weekly status meetings. I know Russell is new to Retirement Plan Business but he took the initiative to learn more about the business and obtain business readiness plans from previous projects. Russell approaches each task with enthusiasm and incorporates innovation into his deliverables."
Let me know if you have any questions related to my experience or qualifications!